Shared AI memory
Seven tools, one thing that remembers.
macro is a unified workspace for teams covering email, chat, docs, tasks, agents, calls, and CRM, at-linked together with shared AI memory. The link and the memory are what make it one workspace instead of seven tabs.
emailchatdocstasksagentscallsCRM
One thread, four surfacesIllustrative
email
customer asks to move the renewal date, mentions @Q3-renewal
call
account lead agrees to the new date on a call linked to @Q3-renewal
task
contract amendment opens, already carrying @Q3-renewal
memory
every surface above resolves to the same record, so the agent answering tomorrow starts from all three
Thread content is illustrative. The project describes email, chat, docs, tasks, agents, calls, and CRM at-linked together with shared AI memory.
01
The link is the schema
An at-mention that resolves the same way everywhere is a lightweight way to give a team one shared vocabulary.
02
Shared, not per-user
Memory that belongs to the team means the second person to ask gets what the first person already established.
03
Agents are one surface
Listing agents alongside email and calls treats them as another participant rather than a separate product.